India
Stack also includes the Unified Payments Interface (UPI), which
recorded 8.7 billion transactions in March 2023 alone,
marking an 82% increase in usage in the financial
year 2022-23 compared to the previous year. Around 200 banks and payment service
providers in India offer UPI-based payment services, making it the most
widely used payment system in the country.
DigiLocker, the country's first
secured cloud-based platform for storage, issuance, and verification of
documents and certificates in a digital manner, has crossed 100 million
users. Led by Aadhaar card details, the app has issued around 4.94 billion
documents so far and currently has 101.1 million
registered users. DigiLocker enables Indians to digitally store a copy of
568 various documents on a secure Cloud platform.
Over 4
crore digital health records of individuals have been linked to the Ayushman Bharat Health Account (ABHA) accounts
under Ayushman Bharat Digital Mission (ABDM), the
backbone of India’s digital health system. This digital infrastructure has
greatly improved the accessibility and efficiency of healthcare services in
India.
Over
the past two decades, India has built the world's largest digital
payments infrastructure, with digital transactions accounting for
about 20% of the country's GDP. By 2025, digital transactions are expected to account for 71% of all
transactions, with 800 million unique mobile payment users. However,
the country cannot achieve true financial inclusion without integrating
its 60 million micro, small, and medium enterprises
(MSMEs) into the digital payments infrastructure.
Unfortunately, 95% of Indian MSMEs lack access to financial services.
To
address this, the financial services industry in India needs to expand
awareness and merchant acceptance of digital payments for MSMEs. This can
be achieved by mapping the complex interconnections within each industry's
networks, launching sector-specific embedded payment solutions, reimagining
outdated business models, developing interoperable vendor and distribution
systems, and conducting focused education and awareness campaigns.
The
India Stack has successfully established a robust digital economy by
implementing a foundational approach that involves public infrastructure
and policies. The use of a digital ID system and common APIs has stimulated
innovation and choice for consumers. Interoperability has encouraged
competition in digital financial services within the India Stack ecosystem,
and data fiduciaries have enabled greater user control over individual
data, leading to an open-data economy that spans multiple sectors.
OCEN,
launched in July 2020, is expected to bring greater transparency,
efficiency, and competition to the Indian credit market by enabling more
players to participate and leverage data-driven insights to make better
lending decisions. The framework is still in its early stages of adoption,
but it has the potential to revolutionise the Indian credit market and
improve financial inclusion for millions of people. By delivering financial
products directly to MSMEs, OCEN aims to reduce their dependence on
traditional lenders and empower them. Unlike the traditional lending
approach of the “lend and forget" ideology, digital lending is based
on a "lend, monitor, and collect" approach.
OCEN
leverages the Account Aggregator (AA) system
to revolutionise digital lending. AA is a regulated entity by the Reserve
Bank of India (RBI) that enables secure and digital access to an
individual's financial information held in one institution and shares it
with any other regulated financial institution in the AA network. However,
data sharing requires the individual's consent.
In May
2022, the government launched the Open Network for Digital Commerce (ONDC) to
complement this initiative. ONDC aims to establish open networks for
exchanging goods and services in e-commerce, making it more accessible and
inclusive for consumers by providing them with a range of local businesses
to choose from. Currently, ONDC is being piloted in various cities across
India and has facilitated 4000 successful transactions, creating a level
playing field in the e-commerce sector dominated by industry giants like
Amazon and Flipkart. ONDC's promotion of digitisation of small businesses
and fostering of equal opportunities for MSMEs is
driving the economic growth and development of the country.
In
addition to ONDC, the government launched the Open Credit Enablement
Network (OCEN) to provide timely and affordable capital to small
businesses. Together, ONDC and OCEN create a more inclusive and vibrant
digital commerce ecosystem in India.
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